FAQ

We lovingly cultivate a wide variety of plants including:

• Fruit trees (Apple, Pear, Citrus, and Dwarf varieties)
• Seasonal bulbs (Daffodils, Crocus, Dahlia Tubers)
• Climbing plants (Clematis and other vines)
• Cottage garden favorites and exotic specimens
• Practical gardening supplies like Bird Food and quality tools

Each plant is selected for its quality and garden-worthiness.

Absolutely! We offer plants for all skill levels. Beginners might enjoy our Dwarf Fruit Trees, Blueberry Plants, or hardy Annual Bedding Plants. Each order comes with care instructions to help your green friends thrive.

Yes! We carefully time shipments based on your location and the plant’s needs. Bulbs like Daffodils and Crocus are shipped when they’re ready to plant in your region.

We accept: Visa, MasterCard, JCB, and PayPal for your convenience.

We process orders quickly to ensure fresh delivery. If you need to make changes, please email us at [email protected] within 4 hours of ordering and we’ll do our best to accommodate your request.

We ship worldwide except to Asia and certain remote areas. International orders include all necessary phytosanitary certificates (excluding prohibited regions).

We offer two thoughtful delivery options:

• Standard Shipping ($12.95 via DHL/FedEx): 10-15 days after dispatch with temperature control for delicate plants
• Free Economy Shipping (via EMS for orders over $50): 15-25 days after dispatch, ideal for hardy plants and bulkier items

All orders are hand-packed by our experts within 1-2 business days.

Your plants’ health is our priority. We may delay shipments during temperature extremes or use special insulating packaging. Our carriers provide temperature-controlled environments when needed, especially for delicate items like Begonia Tubers.

Yes! Once your order ships, you’ll receive a tracking number via email. Our premium carriers provide real-time updates so you can anticipate your garden newcomers’ arrival.

We stand by our Happiness Guarantee. If plants don’t arrive in perfect condition, please contact us within 15 days of receipt at [email protected]. We’ll happily replace damaged items or refund your purchase.

While we can’t guarantee plants’ performance in every unique garden environment, we do provide detailed growing information with each order. If you believe you received unhealthy plants, please contact us within the 15-day window with photos for assessment.

Our guarantee covers plants until they’re received in good condition. For planting advice to ensure success, our gardening specialists are always available to help at [email protected].