Welcome to Bloomyard Flower Shop (“we”, “our”, or “us”). By accessing our website at www.flower-plantsshop.com and making purchases from our online store, you agree to be bound by these Terms and Conditions. Please read them carefully before placing an order.

Our Terms and Conditions are designed to create a transparent and enjoyable shopping experience for all our gardening enthusiasts. We value your trust and are committed to providing high-quality plants and garden products with excellent service.

1. General Information

1.1 About Us: Bloomyard Flower Shop is an online retailer specializing in premium plants, including annual bedding plants, fruit trees, exotic plants, flower bulbs, and garden accessories. Our business is located at 3346 Turkey Pen Lane, Columbus, US 31901.

1.2 Eligibility: To place orders, you must be at least 18 years old and reside in our service areas (excluding Asia and remote regions). By using our website, you confirm you meet these requirements.

1.3 Changes to Terms: We may update these terms periodically. The current version will always be available on our website, and your continued use constitutes acceptance of any changes.

2. User Responsibilities

2.1 Account Information: When creating an account, you must provide accurate and complete information. You are responsible for maintaining the confidentiality of your login credentials.

2.2 Prohibited Activities: You agree not to:

  • Use our website for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with the proper functioning of our website
  • Use automated systems to extract data from our site
  • Misrepresent your identity or provide false information

2.3 Compliance: You agree to comply with all applicable laws and regulations regarding the purchase, receipt, and use of our products.

3. Products and Services

3.1 Product Descriptions: We strive for accuracy in our product descriptions, images, and pricing. However, slight variations may occur due to the natural characteristics of plants. Colors may vary depending on growing conditions and device displays.

3.2 Availability: All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

3.3 Seasonal Items: Some plants and bulbs are seasonal. We clearly indicate when products are seasonal and provide estimated shipping times for these items.

3.4 Plant Care: While we provide care instructions, ultimate success depends on local conditions. We cannot guarantee specific growth results as these depend on factors beyond our control.

4. Orders and Payment

4.1 Order Process: Placing an item in your cart does not reserve it. Orders are only confirmed when payment is processed and you receive an order confirmation email.

4.2 Pricing: All prices are in US dollars. We reserve the right to adjust prices due to market conditions, though we will honor the price at the time of order confirmation.

4.3 Payment Methods: We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

4.4 Order Verification: We may request additional information to verify large or unusual orders before processing.

5. Shipping and Delivery

5.1 Processing Time: Orders are typically processed within 1-2 business days. Processing may take longer during peak seasons.

5.2 Shipping Options:

  • Standard Shipping: $12.95 via DHL or FedEx (10-15 days after dispatch)
  • Free Shipping: Available for orders over $50 via EMS (15-25 days after dispatch)

5.3 Delivery Areas: We ship to most regions except Asia and remote locations. Some plant varieties may have additional shipping restrictions due to agricultural regulations.

5.4 Delivery Issues: You are responsible for providing accurate delivery information. We are not liable for delays caused by incorrect addresses, customs, or unforeseen circumstances.

6. Returns and Refunds

6.1 Return Policy: We accept returns within 15 days of delivery for damaged or incorrect items. Plants must be in their original condition with packaging.

6.2 Return Process: Contact our customer service at [email protected] to initiate a return. Include your order number and photos of the issue.

6.3 Refunds: Approved refunds will be issued to the original payment method within 7-10 business days. Shipping costs are non-refundable unless the error was ours.

6.4 Non-Returnable Items: Perishable goods (like bulbs and tubers) cannot be returned unless they arrive damaged or defective.

7. Intellectual Property

7.1 Website Content: All content on our website (text, images, logos, design) is our property or licensed to us and protected by copyright laws.

7.2 Restrictions: You may not reproduce, distribute, or create derivative works from our content without express written permission.

7.3 Plant Varieties: Some plant varieties may be trademarked or patented. You agree not to propagate these for commercial purposes without proper authorization.

8. Liability Limitations

8.1 Product Use: We are not liable for any allergic reactions, injuries, or damages resulting from plant handling or consumption. Some plants may be toxic if ingested.

8.2 Website Use: We are not liable for any damages resulting from website use or inability to use our site, including interruptions or errors.

8.3 Maximum Liability: Our maximum liability for any claim related to your order is limited to the purchase price of the affected products.

9. Privacy Policy

Your privacy is important to us. Please review our separate Privacy Policy which explains how we collect, use, and protect your personal information.

10. Governing Law

These Terms and Conditions are governed by the laws of the State of Ohio, USA. Any disputes will be resolved in the courts of Columbus, Ohio.

11. Contact Information

For questions about these Terms or any other inquiries, please contact us:

Thank you for choosing Bloomyard Flower Shop for your gardening needs. We appreciate your business and are here to help you create beautiful green spaces!